Abstract: This study investigated the relationship of job satisfaction and employee performance of the selected financial institutions specifically the Albaraka Banking Corporation and the Ahli United Bank particularly located in Manama area.� Employee promotion, work delegation, work attitude, employee compensation, working condition and work itself were the indicators used to measure the significant difference in the perception of the respondents as well as the perceptual responses of the two banking institution�s employees as to the relationship of the variables under study.
This paper used the descriptive method of research to solve the problem stated in the study. For the statistical tools, the weighted mean was utilized to measure the level of job satisfaction of the respondents and the relationship of the indicators to the employee performance.� The two mean test was used to find the significant difference in the perception of the respondents in terms of job satisfaction and the Pearson R was employed for the measurement of the relationship of the two variables under investigation. The respondents revealed that the level of their job satisfaction in the stated indicators was between fairly satisfactory to satisfactory and the rate of the indicators� relationship to employee performance was between fairly related to above averagely related. The two groups of employees also revealed that there is a significant difference in their perception in terms of employee promotion, work delegation, work attitude and employee compensation but there is no significant difference in the respondents� perception in terms of working condition and work itself.� The Albaraka Banking Corporation and Ahli United Bank employees showed that job satisfaction and employee performance has a significant relationship� in terms of employee promotion, work delegation, work attitude and employee compensation but with no significant relationship in the area of working condition and work itself. The researcher recommended that the management of the two banking institutions under study should have a clearer promotion scheme, should create a comprehensive work delegation process that has to be disseminated and explained to the employees. The two banking institutions must listen to the views of the employees as it is one of the primary techniques to create harmonious relationship in the organization. The two banking institutions should offer a better compensation packages which will motivate the employees for better performance and should also offer a better working place which is conducive for working environment and they should see to it that the employees know the reasonable expectation of the management from the staff and should also provide clearer job requirements to attain a better performance as expected from the employees.
Keywords: Employee performance, Job satisfaction, Financial institutions, Indicators such as employee promotion, work delegation, work attitude, employee compensation, working condition and work itself.