Abstract: During this pandemic, the majority of people's health care requires medication and doctor's recommendations to improve and safeguard their health. Also, I've observed numerous incidents when many people have been afflicted with COVID. To limit physical contact and prevent the spread of infections, the recommended methodology is to introduce a personalised healthcare chatbot in hospitals. A personalised healthcare chatbot is one that uses natural language processing (NLP) in text format. AI and Deep Learning for Medical Diagnostics help to power a personalised healthcare chatbot. The project's purpose is to develop a personalised healthcare chatbot that overcomes the recommended technique. Many people were unable to see doctors for minor ailments like a cold or fever.

Keywords: Personalized healthcare, NLP, Chatbot

| DOI: 10.17148/IARJSET.2024.11543