Abstract: This study explores the impact of AI-driven technologies in recruitment, particularly in fostering Diversity and Inclusion (D&I). As organizations adopt AI to streamline hiring, concerns arise over the potential for AI systems to unintentionally introduce biases, often due to reliance on biased training datasets or inadequate oversight. Through survey data analysis of HR professionals across various industries, this research examines the dual role of AI in enhancing recruitment efficiency and reducing human bias, while also facing limitations in subjective assessments like emotional intelligence and cultural fit. Findings indicate that AI is effective for technical skill evaluation and initial screening but remains challenged in areas requiring nuanced human judgment. Recommendations focus on regular AI audits, collaborative human-AI decision-making, improved transparency, and fostering an inclusive workplace culture. This paper provides insights into AI's evolving role in talent acquisition, highlighting the need for balanced, ethical practices that align with organizational D&I goals.

Keywords: AI in recruitment, diversity and inclusion, bias in AI, ethical hiring, fairness in algorithms, recruitment automation, AI transparency, inclusive hiring, candidate evaluation, organizational culture, data-driven hiring

| DOI: 10.17148/IARJSET.2024.111023