Abstract: Hospital staff experience a variety of psychological stressors that have far-reaching effects on their mental wellbeing and overall welfare. This research examines the central factors behind these issues, and how workplace stressors, emotional exhaustion, organizational support. With a descriptive research design, the data was gathered using questioner and hospital institutional reports from staff across various professional levels, such as doctors, nurses, and administrative personnel. The results show that long working hours, heavy job demands, and inadequate periods of rest are primary causes of burnout and emotional exhaustion. In addition, direct patient care staff reported severe emotional exhaustion as a result of the pressure of dealing with critically ill patients and managing the emotional toll of their work. Institutional support, such as access to mental health services and employee wellness programs, was directly related to employees' mental health, with those who received sufficient support having higher satisfaction and lower stress levels. The COVID-19 pandemic worsened pre-existing mental health conditions, adding new challenges, including fear of infection and a huge surge in workload. Drawing on these findings, the research recommends a number of recommendations for enhancing the mental health of hospital staff, including the roll-out of wellness programs, continual mental health checks, and the promotion of a positive work culture. These initiatives are key to building a healthier, more resilient healthcare workforce.
Keywords: Mental health, Hospital employees, burnout, work-related stress, wellbeing, healthcare workers
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DOI:
10.17148/IARJSET.2025.124117