The 5S management system is a workplace organization method that uses five Japanese words—Seiri (Sort), Seiton (Set in order), Seiso (Shine), Seiketsu (Standardize), and Shitsuke (Sustain). These principles are essential for creating a clean, organized, and efficient working environment. At Zepto’s Pallavaram store, implementing the 5S system has helped streamline operations, enhance productivity, and ensure better customer service by minimizing waste and optimizing workflow.

| DOI: 10.17148/IARJSET.2025.125122