Abstract: This study explores the impact of software development on consumer preferences within the marketing sector. With the rise of digital transformation, marketing strategies increasingly rely on software tools for data analysis, customer engagement, and campaign automation. The research aims to understand how these software-driven approaches influence consumer choices, behavior, and satisfaction. Through surveys and interviews with marketing professionals and end-users, the study identifies key factors such as personalization, user interface design, speed, and reliability that shape consumer preferences. Findings suggest that consumers favor brands that utilize smart, responsive, and data-driven marketing software. The study concludes that effective integration of technology into marketing not only improves customer experience but also enhances brand loyalty and competitive edge. Recommendations are made for companies to invest in adaptable and user-focused software solutions to better align with evolving consumer expectations.
Keywords: Consumer Preferences, Software Development, Marketing Technology, Digital Marketing, Customer Engagement, Marketing Automation, Data-Driven Marketing, Customer Satisfaction, Brand Loyalty, Technological Integration, Marketing Software Tools, Digital Transformation.
|
DOI:
10.17148/IARJSET.2025.125149