Abstract: The objective of the business plan on Upgrading Program of Pademangan Regional Public Hospital from Class D to Class C, is to become profitable regional public hospital in 2025, through establishing a safe and quality health care, whereby it is expected that all Indonesian people will have BPJS insurance card by 2019. The Operational Stages of Upgrading the Pademangan Regional Public Hospital from Class D to Class C consist of service blueprint, inventory management, environmental waste control and implementation of safety to patients. 

Keywords: Upgrading the Pademangan Regional Hospital from Classs D to Class C, Service blueprint, Type of services, Inventory Management, environmental waste control, safety to patients

| DOI: 10.17148/IARJSET.2018.5715