Abstract: Employee engagement is pivotal in enhancing hospital performance, influencing staff retention, patient care quality, and safety outcomes. This study investigates the factors affecting employee engagement among healthcare professionals and its subsequent impact on hospital operations. Drawing from a comprehensive review of literature and empirical data, the research identifies key drivers of engagement, including work motivation, organizational support, and the physical work environment. Findings indicate that higher levels of employee engagement correlate with improved job performance, reduced turnover intentions, and a stronger culture of patient safety. Moreover, engaged employees contribute to better patient experiences and outcomes. The study underscores the necessity for hospital management to implement strategies fostering engagement, such as supportive leadership, opportunities for professional development, and recognition programs. By prioritizing employee engagement, hospitals can achieve enhanced operational efficiency and superior patient care.
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DOI:
10.17148/IARJSET.2025.125235