Abstract: This study analyzes techniques for managing employee relations and resolving workplace conflicts within the context of MyInceptiontech, a growing technology company. Effective employee relations and conflict resolution are vital components of organizational health, directly influencing employee satisfaction, productivity, and retention. The research explores key techniques such as transparent communication, grievance redressal mechanisms, mediation strategies, leadership involvement, and the role of HR policies in managing interpersonal and organizational conflict.
Using a mixed-method research design, the study combines qualitative interviews with quantitative survey data to assess the effectiveness of conflict management strategies across departments. Statistical tools, including Chi-square and correlation analysis, were employed to identify patterns and associations between employee relation practices and conflict outcomes. The findings reveal that proactive communication, timely conflict intervention, and supportive leadership significantly contribute to reducing workplace tensions and improving employee morale.The analysis also uncovered that while demographic variables such as age and job level did not significantly affect perceptions of conflict, team dynamics and managerial behavior had a notable influence on conflict frequency and resolution effectiveness. The study concludes with practical recommendations for MyInceptiontech, including leadership training in conflict resolution, standardized communication frameworks, employee assistance programs, and structured feedback systems. These measures are expected to enhance workplace harmony, employee engagement, and overall organizational performance. This research serves as a valuable reference for companies seeking to build stronger employee relations and sustainable conflict management frameworks.
Keywords: Employee Relations, Conflict Resolution, Workplace Communication, Dispute Management, Organizational Behavior, Leadership Involvement, Mediation Strategies, HR Practices, Employee Satisfaction, Workplace Harmony
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DOI:
10.17148/IARJSET.2025.12479