Abstract: The "CitizenConnect: Real-Time Grievance Management Application" offers a novel solution to the contemporary challenges encountered in grievance resolution processes by introducing an innovative mobile application. This application serves as a pivotal component in modern grievance management systems, prioritizing efficiency and user satisfaction as its primary objectives. With a specific focus on real-time complaint resolution, the application facilitates a seamless experience for users to submit grievances while empowering administrators to promptly address and resolve them. The user-friendly interface enhances accessibility, enabling an effective interaction between users and the grievance management system.

Keywords: Grievance Management, Complaint Resolution, CitizenConnect App, User-Friendly Interface, Administrative Efficiency

Cite:
Mr. Nilesh V. Kamble, Mitesh Shinde, Shubhangi Teli, Preyash Dalal, Samruddhi Karpe, "CitizenConnect: Real-Time Grievance Management App", IARJSET International Advanced Research Journal in Science, Engineering and Technology, vol. 11, no. 2, 2024, Crossref https://doi.org/10.17148/IARJSET.2024.11213.

| DOI: 10.17148/IARJSET.2024.11213