Abstract: The efficiency of cargo handling plays a pivotal role in global trade, particularly in optimizing Less-than-Container Load (LCL) and Full Container Load (FCL) operations. This study explores the enhancement of LCL consolidation and FCL shipping by streamlining Customs House Agent (CHA) procedures. By identifying bottlenecks in documentation, inspection, and clearance processes managed by CHAs, the research proposes procedural reforms and digital integration to reduce delays and costs. Emphasis is placed on improved coordination between stakeholders, adoption of automated systems, and adherence to compliance protocols. The findings suggest that focused improvements in CHA operations can significantly boost the effectiveness of container utilization, reduce lead times, and enhance overall supply chain performance.

| DOI: 10.17148/IARJSET.2025.12585