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This work is licensed under a Creative Commons Attribution 4.0 International License.
THE TOTAL QUALITY MANAGEMENT IN BANKING
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Abstract: This study aims to identify the impact and characteristic of the total quality management in banking services, highlight the importance and role of quality banking services as an entry point to increase the competitiveness of banks, and seeks to draw the attention of the importance of benefiting from the application of TQM in banking sector.
Keywords: Total Quality management, Banking sector, quality work life, service quality.
How to Cite:
[1] Manal Mansour Alharth, Zubaida Abdulaziz Jastania, Azrilah Abdul Aziz, “THE TOTAL QUALITY MANAGEMENT IN BANKING,” International Advanced Research Journal in Science, Engineering and Technology (IARJSET), DOI: 10.17148/IARJSET.2017.4530
This work is licensed under a Creative Commons Attribution 4.0 International License.