Abstract: This project investigates the critical role of freight forwarding documentation in ensuring efficient and compliant customs procedures within international trade. In an increasingly globalized economy, the movement of goods across borders hinges on the accuracy, completeness, and timeliness of shipping documents. The study explores the key documents used in freight forwarding such as the bill of lading, commercial invoice, packing list, certificate of origin, and customs declaration forms and analyzes their specific functions in customs clearance. Emphasis is placed on how documentation affects the speed, legality, and cost-effectiveness of goods movement. Through case studies, interviews with industry professionals, and a review of regulatory requirements, this research highlights common documentation challenges, including errors, discrepancies, and non-compliance, which can result in shipment delays, penalties, or cargo seizure. The findings suggest that digitalization and the adoption of standardized documentation practices significantly enhance transparency and coordination among stakeholders, ultimately facilitating smoother customs processes. The project concludes by offering strategic recommendations for freight forwarders, importers, and exporters to optimize their documentation workflows and reduce risks. This study contributes to the broader understanding of logistics management and underscores the necessity of robust documentation systems in international freight forwarding.

Keywords: Freight Forwarding, Customs Clearance, Shipping Documentation, International Trade, Compliance, Documentation Errors, Import/Export Procedures, Customs Regulations.

| DOI: 10.17148/IARJSET.2025.125188